The ACHE website (the “Site”) and its contents are owned by the American College of Healthcare Executives (ACHE). By using the Site, you signify that you have read, understood and agree to be bound by these Terms of Usage (“Terms”). ACHE reserves the right to change these Terms at any time without further notice. The changes will be posted on this Terms page and the last revision date will be updated. Your continued use of the Site after such changes indicates your acceptance of the new Terms. It is your responsibility to regularly check the Site to determine whether there have been changes.
Username and Password
The user may be required to select a username and password when accessing certain portions of the Site. ACHE may refuse to grant a username/nickname that impersonates someone else, is protected by trademark or proprietary law, or is vulgar or otherwise offensive, as determined by ACHE’s sole discretion. The user is solely and fully responsible for maintaining the confidentiality of his/her username and password, and is solely and fully responsible for all activities that occur under his/her username and password. The user agrees to: (a) immediately notify ACHE of any unauthorized use of a username and password or any other breach of security and (b) ensure that the user logs off at the end of each session. ACHE will not be liable for any loss or damage arising from the user’s failure to comply with this.
License and Limitations
You are granted a personal, revocable, limited, non-exclusive, non-transferable license to access and use the Site and ACHE content, conditioned on your continued acceptance of and compliance with this agreement.
Users may not do any of the following while using the Site:
- Interfere with another user’s use and enjoyment of the Site
- Upload any message, information, data, text, software, graphic files, or other materials (“Content”) that is unlawful, harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, or libelous or that may be invasive of another’s privacy, hateful, or racially, sexually, ethnically, or otherwise objectionable
- Upload Content that contains a virus, corrupted file, or other harmful component
- Impersonate any person or entity, including but not limited to ACHE personnel, or falsely state or otherwise misrepresent any affiliation with any person or entity, or upload any Content under a fictitious name
- Intentionally or unintentionally violate, encourage or assist another to violate any law or regulation in connection with your use or another’s use of the Site
- Upload any Content that violates or infringes any patent, trademark, trade secret, copyright, privacy or any right, of whatever nature, of anyone
If you violate any of the above terms, your permission to use the Site automatically terminates.
ACHE is not responsible for and makes no warranties, express or implied, as to any information contained in user profiles (“User Content”), whether created by users of the Site or by any of the equipment or programming associated with or utilized in the Site. By providing information or content, you warrant and represent that you own the copyright with respect to such material or have received permission from the copyright owner. In addition, you grant ACHE and other users of the Site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.
ACHE is providing information and services on the Internet as a benefit and service in furtherance of ACHE’s not-for-profit and tax-exempt status. ACHE makes no representations about the suitability of this information and these services for any purpose. ACHE is not responsible for any material posted by any third party, and ACHE specifically disclaims any and all liability for any claims or damages that result from any posting by third parties. ACHE is not liable to anyone for inaccuracies, errors, or omissions with respect to any material or the transmission or delivery of any material obtained from ache.org; any injury and/or damage to persons or property as a matter of products liability, negligence, or otherwise from any use or operation of any methods, products, instructions, or ideas contained in the material herein; or any damages incurred if material infects or contaminates a user’s system or information.
Although this Site includes links providing direct access to other Internet sites, ACHE has not participated in their development, and does not monitor or exert any editorial control over these sites.
The user accesses this Site at his or her own risk. The Site is provided on an “as-is, as-available” basis without warranty of any kind, and any and all warranties of merchantability, fitness for a particular purpose or non-infringement, or any warranties arising out of a course of dealing, trade or performance, are specifically disclaimed. Neither ACHE nor its affiliates, employees, agents, or third-party content providers shall be liable for any loss resulting from the use or unavailability of information or content on this Site, including but not limited to any lost profits, loss or damage to data, or any direct, indirect, special, consequential, compensatory, or incidental damages, even if they have been advised of the possibility of such damages.
The provisions in this section are applicable to any damage or injury resulting from negligence or omission of ACHE, computer virus or other similar item, telecommunications errors, or unauthorized access to, or use of, user information through theft or any other means. The user agrees that ACHE is not liable for criminal, tortious, or negligent actions or omissions of third parties that affect this Site.
You agree to indemnify and hold ACHE, its subsidiaries and members, and each of their directors, officers, agents, contractors, partners, and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Site, your conduct in connection with the Site or with users of the Site, or any violation of these Terms of Usage or of any law or the rights of any third party.
By visiting or using the Site, you agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern these Terms of Usage and any dispute of any sort that might arise between you and ACHE. With respect to any disputes or claims, you agree not to commence or prosecute any action in connection therewith other than in the state and federal courts located in Illinois, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Illinois.
All materials posted on this site are subject to copyrights owned by ACHE. ACHE hereby provides limited permission for the user of this site to reproduce, retransmit, or reprint for such user’s or other individuals or entities own personal use (and for such personal use only) part or all of any document on this site with respect to which ACHE is the copyright owner as long as the copyright notice and permission notice contained in such document or portion thereof is included in such reproduction, retransmission, or reprinting. All other reproduction, retransmission, or reprinting of all or part of any document found on this site is expressly prohibited, unless ACHE or the other copyright owner identified in the document has expressly granted its prior written consent to so reproduce, retransmit, or reprint the material. All other rights reserved.
The names, trademarks, service marks, and logos of ACHE appearing on this site may not be used in any advertising or publicity, or otherwise to indicate ACHE’s sponsorship of or affiliation with any product or service, without ACHE’s prior express written permission.
Copyright Infringement Claims
If you own intellectual property and believe it is being infringed anywhere on this site, please let us know by filing a complaint as set forth below. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512), any notification of claimed copyright infringement must be sent to ACHE’s designated agent with the following information:
- An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright or other intellectual property right that is allegedly infringed;
- Identification, including a detailed description, of the copyrighted work or other intellectual property right claimed to have been infringed;
- Identification, including a detailed description, of the material that is claimed to be infringing or could be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ACHE to identify the material, including where it is located on the site;
- The address, telephone number and electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good faith belief that the disputed use of the material in the manner complained of is not authorized by the copyright owner, owner of other intellectual property rights, its agent, or the law; and
- A statement by the complaining party, under penalty of perjury, that the information in the notification is accurate, and that you are the owner of the copyright or other intellectual property right, or are authorized to act on behalf of the owner of the copyright or other intellectual property right that is allegedly infringed.
ACHE’s designated agent for notice of claims of copyright infringement or other intellectual property infringement is as follows:
Vice President, Communications and Marketing
Phone: (312) 424-9420
Fax: (312) 424-0023
ACHE and the Foundation of the American College of Healthcare Executives (“Foundation”) respect the privacy of our members, customers, and visitors to the Site. While offering users the advantages and convenience of Web-based technologies, we also strive to employ practices that ensure information collected about members, customers, and visitors is used conscientiously and appropriately.
By visiting www.ache.org, you are accepting the practices described in this Policy.
If you have an inquiry or concern about our Policy, please contact us using the contact information below.
Changes in This Policy
ACHE may amend this Policy at any time without notice. Changes to this Policy may affect our use of personally identifiable information that you provided us prior to our notification to you of the changes. Please visit the Site to obtain current information about our Policy.
Information Collected on ache.org
The information we collect generally includes: (1) personal information you supply and (2) tracking information collected as you navigate through the Site.
Generally, information is used to help us better serve our members and customers.
- General visitors: We collect information for internal marketing purposes about pages that visitors browse. This information does not contain email addresses.
- Customers: We collect personally identifiable information necessary for registration and billing from customers who purchase our products and services online.
- Members: We collect personally identifiable information about members who provide their information on Web pages that are specifically designed to collect membership information, such as online questionnaires, resume submissions, job postings, and applications for membership.
Information Collected Through Technology
Information Is Not Collected Online From Children Under 13
ACHE does not knowingly collect any personally identifiable information online from children under the age of 13.
How We Use Information Collected on ache.org
The information we collect is used to improve the content of our website, enhance the value of our products, and communicate with members and customers as follows:
- ACHE and the Foundation, its elected leaders, its chapters and its members components have access to membership information for purposes of communicating with members and furthering the mission of the organization.
- ACHE and the Foundation may make address information available to external organizations for purposes of providing members relevant information. Such information does not include email addresses.
- Any request by an external organization or members component of ACHE for a mailing list of members must be approved on a case-by-case basis, and the organization must agree that the information will only be used for the specifically approved communication and for one use only.
- ACHE and the Foundation may make educational session participant contact information available to corporate partners and individuals serving as faculty at educational programs.
- Members and others granted log-in access to password-protected areas of ache.org may access individual member information that members choose to include in the online Member Directory.
- Recruiters and other users may access member resumes and contact information that individuals have chosen to include in the online ACHE Job Center.
- ACHE and the Foundation may contact members and customers about events and opportunities.
Information Sharing With Third Parties
Limited personally identifiable information we request from you (namely, your name and home or office address) is occasionally sold to third parties, generally for educational programs.
We may also share your personal information with our authorized service providers that perform certain services on our behalf. These services may include providing customer service, performing business and sales analysis, supporting our Site functionality, and other features offered through the Site. These service providers may have access to personal information needed to perform their functions but are not authorized to share or use such information for any other purposes.
We may also provide your information to third parties to accomplish the purpose for which the information was submitted, such as providing your personally identifiable information to credit card processors to process a purchase.
We may also transfer user or customer information, including personally identifiable information, in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
We may disclose specific information in response to a valid court order, subpoena, government investigation, or as otherwise required by law, to enforce Site policies, or to protect our or others’ rights, property, or safety. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share information to prevent illegal uses of the Site, or defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Opting Out of Receiving Materials
Any member or customer who does not wish to be contacted by us or an organization with which we might otherwise share contact information may let us know by sending an email to firstname.lastname@example.org or by using the contact information below. Members and customers may request to opt out of specific email communications from ACHE and the Foundation or request an overall opt out of both mail and email communications (with the exception of basic membership and dues renewal mailings). Additionally, members may manage their personal information in the online Member Directory and choose what information will be accessible there.
Reviewing Your Information or Requesting a Change of Information
Members and customers may update their information using the Change of Information Form.
Alternatively, members and customers may go to My ACHE to review the following types of information maintained about them:
- Financial and transactional information, such as purchase types, dates, and amounts
- Contact information, such as names, addresses, phone numbers, and email addresses
- Credentialing and education information, such as FACHE® status
Requests to change or review information may also be sent to us using the contact information below.
Requesting Information About the Security of ache.org
We have reasonable security measures in place at our physical facilities and on our remote servers to protect against the loss, misuse, or alteration of information collected from members, customers, and visitors. Members, customers, and visitors may request to review security information using the contact information below.
Periodically we may use collected information for new, unanticipated uses not previously disclosed in our privacy notice. When our information collection and dissemination practices change, we will post the policy changes on ache.org.
Contacting ACHE or the Foundation
Attention: Division of Management Information Systems
Address: Suite 1700
1 North Franklin Street
Chicago, IL 60606-4425
Phone: (312) 424-2800
This Policy is subject to, a part of, and incorporated into the Terms of Usage.
This Site is operated, in whole or in part, from the United States. By using this Site, regardless of where you live in the world, you consent to have your personal data transferred to and processed in the United States, and allow ACHE to use and collect your personal information in accordance with this Policy.
Third Party Links
The Site may also contain links to other third-party websites that are not under our control. These websites may have their own policies or no policies at all, regarding privacy. You should seek and review these policies before providing information to these websites. ACHE has no responsibility for linked websites and provides these links solely for the convenience and information of our visitors. ACHE also maintains a strict “no-spam” policy and fully complies with CAN-SPAM Act regulations.