New Orleans Cluster 2018


New Orleans Cluster 2018

Session 1: October 8–9, 2018

Achieving Speed, Spread, Scalability and Sustainability for Health Systems

Improving the Patient Experience to Build Customer Loyalty

Leading and Managing in Changing Times

*Process and Technique of Negotiating
October 8–10

Session 2: October 10–11, 2018

Aggressively Improve Cost, Quality and Throughput Using Advanced Lean Techniques

Closing the Gap in Physician Engagement, Alignment and Integration in a Value-Based Environment - New!

Hospitals and Health Systems of the Future: Transforming to Thrive

Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance

Two-Day Seminar Details

Time: 7:00 am – 1:30 pm
Credits: 12 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,530.00 / Nonmember $1,830.00

* Process and Technique of Negotiating

Date: October 8–10, 2018
Time: Day One: 7:00 a.m.–2:00 p.m.
Day Two: 7:00 a.m.–1:30 p.m.
Day Three: 7:00 a.m.–11:30 a.m.
Credits: 17.00 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,980.00 / Nonmember $2,380.00

The tuition fee covers one seminar selected from either Session 1 or Session 2. If you would like to attend two seminars, you will be charged two tuition fees. Due to the timing, you may only register for one seminar from each session.

Special Session!

ACHE is offering a special session on Friday, October 12, 2018 from 8:00 a.m.- 4:00 p.m. titled “Leadership Essentials: Leverage the Leader Within” Everyone who is interested in participating is welcome to register.


Call (312) 424-9400 for Customer Support

(Registrations accepted in the order they are received)

Hotel & Travel

InterContinental New Orleans
444 St. Charles Ave.
New Orleans, LA 70130

Reservations: (800) 439-4745

Hotel: (504) 525-5566

Discount rate of $229 available until rooms are sold out or until 09/14/2018.

View more travel information (PDF)

Download a Program Brochure
Sponsor Logo

This cluster is made possible in part by the support of Baxter Healthcare Corporation, an ACHE Premier Corporate Partner. ACHE would like to thank Baxter Healthcare Corporation for its commitment to ACHE and helping us advance healthcare management excellence. For more information, please visit
Baxter will be hosting a complimentary lecture, The Security Challenge with Medical Devices and How Hospitals and Manufacturers are Working Together to Address Risk, for additional ACHE Qualified Education credits and a networking reception for Cluster registrants and local ACHE members on Monday, Oct. 8 from 4-6pm at the InterContinental New Orleans. To RSVP, please email Maria Perez.


Sponsored by Baxter Healthcare Corporation


ACHE seminars are unmatched for their emphasis on quality. Before it’s offered, each seminar is tested by an audience of your peers—if they aren’t satisfied, the seminar isn’t presented. Seminars are also evaluated by participants after every offering. This ensures that each seminar continues to meet participants’ needs and expectations, as well as ACHE’s high standards.


If, for any reason, an ACHE seminar or program does not meet your expectations, please contact the Division of Professional Development within one week of the seminar, and we will issue a full tuition refund or credit toward another ACHE seminar or program.

Additional Information

  • To qualify for ACHE Face-to-Face Education credits assigned to a seminar, you must attend the entire seminar.
  • Your tuition includes all seminar materials and refreshments. If you have dietary restrictions and require a special meal, please call the Division of Education prior to attending your seminar.
  • Dress for all seminar programs is business casual. Room temperatures may vary; we suggest you bring a sweater or jacket.
  • ACHE programs are educational in nature. Self-promotion and selling are not permitted. If you have special needs that we can assist you with, please contact the Division of Professional Development prior to the program.